Every check-in is recorded automatically. Each guest receives a unique access code. You see exact data, like in a banking app. No more “the manager forgot to register the check-in.” The logs are clear, verifiable proof.
Benefits:
Every check-in is logged with date, time, guest and access code.
You see real occupancy, not inflated numbers.
A guest or income cannot be hidden.
The system works like a banking security layer.
Smart lock technology
Income, expenses, bookings and occupancy are available in the owner portal in real time. The owner can see the property's condition and financial performance from anywhere in the world.
Benefits:
Income and expenses in one place.
Every expense is supported by a document.
Booking history and property occupancy.
Monthly and annual income forecast.
24/7 access to the owner portal.
24/7 owner portal
Fixed 30% commission with no hidden fees. All expenses are shown in the owner portal and supported by documents.
Benefits:
30% commission.
No additional hidden fees.
Payouts to your account on the agreed schedule.
All expenses are transparent and supported by documents.
Only 30% commission
Your property can generate more income. We know how to make it happen.
A KOYA specialist will call you within 24 hours, review your situation, propose a personalized income-growth plan, and calculate your property's net profit within one day. No obligations. The consultation is completely free.
You submit a request: Leave your contact details and brief information about the property.
Step 2
A KOYA manager calls you: We discuss the property, answer your questions, and evaluate the right management format.
Step 3
We send a preparation checklist: A list of required work and setup before launch.
Step 4
Contract signing: We inspect the property, agree on the terms, prepare it for rental, and set up smart access.
Step 5
Property launch: We arrange the photoshoot, list the property on platforms, and open bookings.
How the onboarding process works
Case studies
Results are examples from individual properties and depend on the season, location, property condition, and launch terms.
CASE 1: “How an apartment started working for its owner”
Problem
The owner spent 15-20 hours a month managing the property. He constantly called managers, checked reports, and could not trust the numbers. Income was unstable: strong in high season, with drops of up to 40% in low season. Downtime, guest damage, and conflicts all fell on the owner.
Solution
We listed the property on 10 key platforms (Booking, Airbnb, Agoda, etc.)
Introduced dynamic pricing (the rate changes automatically based on demand and events)
Took over ALL communication (guest replies, booking management, conflict resolution)
24/7 support from our managers
Organized regular cleaning and service maintenance (check after each guest, minor repairs)
Result
After 3 months:
Net income increased by 43%
The owner no longer needed to spend 15-20 hours a month monitoring the management company
Occupancy stabilized at 75-80%
The owner simply checks the portal and sees the money
CASE 2 “Alexander’s story: from -427K to +1.1M baht in 2 years”
Problem
Alexander, a programmer from Moscow, bought an apartment in Phuket. For 2 years, the apartment was losing 427K baht a year. Managers blamed “marketing problems,” “low season,” and “unexpected expenses.” Alexander would call at 3 a.m. Moscow time and no one answered. The apartment sat empty 50% of the time, and he did not know how many check-ins had actually happened.
Solution
Alexander found KOYA Company. What attracted him first:
Smart locks with logs (proof that the apartment is being rented)
24/7 owner portal (shows EVERY check-in and every payment)
Control: none → full control through the 24/7 owner portal
Alexander's quote: “I forgot what it feels like to chase managers and Excel reports. Smart locks show every check-in, and in the portal I see every baht of income and expense. It is like a retirement program: stable and predictable.”
CASE 3: “Owner abroad: fully remote management”
Problem
Lyudmila from Canada bought an apartment in Phuket. She was afraid that without being there in person, managers would deceive her. She does not speak Thai, had never been to Phuket, and depended entirely on the manager.
Solution
With KOYA, the owner manages everything FULLY REMOTELY:
Owner portal in Russian or English
Sees all data in real time
Smart locks - no need to intervene
Russian-language support 24/7
All reports are automatic and include documents
Payouts directly to her account in Canada
Result
Income: +12-15% per year
Management: 0 hours per week (full automation)
Peace of mind: sees everything in the portal
Security: smart locks, logs, documents
She has never been to Phuket, but earns income
Quote from Lyudmila Sh., Canada: "Thank you, KOYA! I sleep peacefully knowing my property is working."
Thinking about a reliable investment? We have a turnkey solution in Phuket
If you do not yet own an apartment in Phuket, we will help you find, buy, prepare and launch it for rental. Everything in one place. Everything transparent. The result: a prepared property with a clear management model and transparent reporting.
“We have been working with KOYA for over a year. They are a reliable partner. Most importantly, the owner portal shows income in real time. I know exactly how much I earned today. The properties are in perfect condition, check-ins happen year-round, and there are no surprises. Recommended.”
Oleg P. 2 properties in Phuket, Saint Petersburg
“This is the best property management company in Phuket. Transparent accounting, all documents in the portal, and a modern mobile app. I see every payment and every expense. No hidden commissions. Everything is safe and honest. I am already thinking about a third property.”
Svetlana D. 2 properties in Phuket, Moscow
“I live in Russia, and KOYA manages everything in Phuket. In 4 months, income grew by 49%. Peace of mind and money at the same time. Managers respond quickly and solve issues within hours. The portal works perfectly. Thank you for the professionalism.”
About us
01
KOYA Company is a reliable property manager in Phuket. With us, earning from property is simple, honest and transparent.
02
For 6+ years, we have been building a system where apartments generate income. Over that time, we have learned how to handle complex situations.
03
Our key difference is full transparency: smart locks, a 24/7 owner portal, and documents for every expense.
04
Our mission is to free owners from routine. They focus on their own work, while we generate income for them.
05
A professional team with hotel-management experience. We know how tourism works in Phuket and how to attract guests.
Frequently asked questions
Income depends on the property, season, location, property condition and launch terms. Before starting work, KOYA evaluates the property's potential and proposes the right management model. The first results are visible within a month.
A fair commission of 30% of gross income.
The 30% includes everything:
Property listing
Dynamic pricing
24/7 guest support
Portal management
Payouts to your account
Competitors charge 40% + hidden fees. We charge 30% and keep everything transparent.
Yes, this is one of our core strengths. The owner portal works in any language, in any country, at any time. Open the app and you can see all information about your property. Smart locks work without your intervention. KOYA managers handle the issues. You collect the income.
Guest deposit + KOYA insurance + our managers. Every guest leaves a deposit. If something is damaged, we deduct it from the deposit. You do not worry. We handle it.
Yes. You can terminate the contract at any time. After seeing the first results, owners continue in 90% of cases because the results are clear.
There are no hidden fees. The commission is 30%. Additional property expenses are shown in the owner portal and supported by documents.
We can handle it. We have a strategy.
For high-end properties, we use:
Premium marketing (special segment)
Target audience (VIP clients)
Personal manager
Additional service
Results: 70-80% occupancy even for premium properties.
Do not worry. We arrange everything.
KOYA handles:
Tax setup
Registration in Thai systems
All documents and permits
You can feel calm. Everything is legal and safe.
Once a month to your account.
Every month (on the 1st-3rd), you receive:
Gross income
Minus 20% commission
Minus documented expenses
Net income to your account
With a detailed report showing all bookings, expenses and payments.
Our blog
Still have questions? Get a free consultation with our specialists
Our experts will help you:
Assess your property's potential
Calculate an income forecast
Explain the onboarding process
Answer all your questions
The consultation takes 20-25 minutes. Completely free. No obligations.